Very well-maintained small gem. Stylish, bright rooms with quality amenities. Free minbar and water kettle. Enjoyed the restaurant, delicious and good value. Friendly and helpful staff.

Rooms are slightly small - but very clean and new! The staff were very nice and helpful. A great stay for someone planning a ski trip in Andorra (and probably also summer vacations).

Lovely manager for whom nothing was too much trouble, he recommended restaurants, places to go hiking and provided leaflets and brochures of the area as well as chatting over breakfast. Breakfast was excellent also, great selection of pastries, meats, cheeses, fruits, yoghurts, cereals and he would make omelettes for us which were delicious. The rooms were comfortable, well designed, spotlessly clean and well finished, our jacuzzi bath was fabulous for example (think these are in most of the suites). Altogether a very calm and relaxing stay, very quiet as we were out of season in September. We would try the restaurant if we returned, we wanted to explore a bit but it looked very good.

The hotel was romantic and overall clean. The rooms were tastefully decorated with required things, like a mini-bar, coffee, and tea/coffee.

Our stay at Nh Collection Andorra Palome was just perfect. The hotel is a gem, well run and everything is shipshape. The rooms are elegant and bright, with a clean and well-maintained design. The bathroom had nice thick towels and quality soap, and we appreciated the free mini bar in the bedrooms which was topped up every day. The hot breakfast was superb, with a wide selection including freshly prepared eggs of your choice. We also enjoyed dining at the hotel's restaurant, where the meals were simple, light, and good value. The two ladies working the restaurant were unbelievably sweet and helpful. The location of the hotel was also good, with a short walk to restaurants and a supermarket, and close to the bus stop for easy access to Andorra. The rooms were spacious, clean, and very comfortable with air conditioning, which was a major factor in choosing this hotel. I highly recommend this hotel.

The breakfast seemed expensive, so we didn't have it. The room with a terrace balcony was too small for chairs and a table.

Very nice facility and good food.

Quality of room, food and comfort. Excellent value for the money.

Very friendly and accommodating staff. Great location, only a 2 min drive from the closest ski chair lift (or there is a free bus which stops directly out the front of the hotel). Ski rental shop next door, which you get a 10% discount if you book through the hotel. Good size rooms with balcony and free mini bar! Had a great stay, will definitely try and come back!

Room 204 had a strange smell on occasions.

Appreciated our suite, it was elegant and heated.

Appreciated the luxurious double room with an elegant design. All the staff were really kind giving some tips about the city. The location was marvellous and lovely, for example, Vallnord Ski Resort was around 10-15 minutes walk from the hotel. And the area was rural, so close to restaurants and supermarket, Arinsal and the famous ski areas of Arinsal and Pal.

Faultless hotel with large breakfast and a stunning location in a great location handy for the free ski bus. Beautiful and outstanding rooms, delightful views of the mountains. Exceptionally comfortable bed and fantastic services...

The cozy ambience of the hotel and friendly staff were very pleasant. The view of the surrounding mountains from the balcony and the exquisite food at the restaurant were the best aspects of the stay. The shuttle service for skiing was very convenient and the daily housekeeping was exceptional.

There were a few downsides, especially during our Thanksgiving stay. the walls were quite thin and we could hear other guests talking from the adjacent rooms which was disturbing.

Friendly staff, they helped us finding the restaurant we want it. Really modern hotel, maybe too much. Anyway everything it's new cool stuff and looks pretty. Amazing surroundings close to the mountain, really quiet place ;D Also you have free mini bar with drinks and loads of stuff as shampoo, razor, tooth brush etc.

The room looks bigger in the pics, but was ok. We didn't have warm water until 1 am of the next day...that was not their problem, but we couldn't take a shower. They offer us a discount for next time as a rewards. As I said was not their fault.

The hotel is new, modern and very well located. The breakfast was excellent, much more than the continental breakfast we'd booked. The atmosphere was relaxing and easy going, though it must be said that we stayed there just before the ski season and the hotel was very quiet. I would recommend it. Its very close to the hamlet of Erts where there are a couple of good restaurants.

The room was very nicely decorated but really quite small. The lighting throughout the hotel is very subdued and at times this made us feel a bit disorientated.

The hotel is conveniently located near ski areas and a short drive from the city center. The rooms are spacious and well-equipped, with comfortable beds and modern amenities.

The double beds in the smaller rooms are too small and not very comfortable. There is not enough room for skiing equipment in the smaller rooms.

My husband and I stayed at the hotel from 12 September to 15 September, 3 nights. Being just out of season, the hotel was quiet which suited us perfectly. We had the full attention of the staff who were absolutely wonderful and went out of their way to assist us. The design and layout of the hotel is new age and funky. Being a "boutique style" hotel also offers the advantage of being able to sit down at a table and have a lovely breakfast served to you rather than stand in a queue to get one's own buffet style breakfast. Our experience was fantastic and I would definately recommend this hotel.